Privacy Policy

Last Updated: 23 April 2025

At sundazewave-online (including sundazewave-online Inc., sundazewave-online (US), Inc., sundazewave-online (UK) Ltd., and sundazewave-online Australia Pty Ltd), we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard data through our website, mobile app, social media, and services (collectively, the “Services”).

1. Information We Collect

We may collect the following:

Personal Information: Name, email, address, payment details, etc. (e.g., for purchases or account creation).
Device Data: IP address, browser type, device ID, and location data.
Usage Data: Analytics, log files, cookie and tracking data.
Cookies & Tracking: Used to enhance functionality, personalize experience, and for marketing. Manage settings through your browser.

2. How We Use Your Data

We use your data to:

Process orders and deliver services
Communicate with you and respond to requests
Improve and personalize the Services
Detect fraud and ensure compliance
Send marketing communications (with consent)

Legal basis under GDPR: Art. 6(1)(a), (b), and (f).

3. Sharing Your Information

We do not sell your data. We may share it with:

Service providers (e.g., logistics, payments, analytics)
Legal authorities when required
Third parties during business transfers (e.g., mergers)
Public forums (voluntarily submitted info only)

All partners are bound by strict confidentiality obligations.

4. Data Storage & Transfers

Data may be stored outside your region, including in the U.S. and China. We ensure data transfers comply with applicable laws and maintain adequate protections.

5. Retention

We retain personal data only as long as necessary for the purposes stated, or as required by law. Usage data is kept only as needed for analytics and security.

6. Your Privacy Rights (EEA, UK, and Others)

You have the right to:

Access, correct, or delete your data
Object to or restrict processing
Withdraw consent at any time
Request data portability

Submit requests via our Data Request Form or contact us directly.

You may also file a complaint with your local data protection authority.

7. Children’s Privacy

Our Services are not intended for children under:

13 (U.S.)
16 (EEA)
18 (UK)

We do not knowingly collect data from minors. Contact us for removal if such data was submitted.

8. Security

We implement appropriate safeguards, including SSL encryption and access control, to protect your information. However, no system is 100% secure, and we cannot guarantee absolute protection.

9. Third-Party Services

Links to external websites or third-party services are not governed by this policy. We recommend reviewing their privacy terms separately.

We also work with providers such as Epsilon Abacus to help us analyze customer behavior. For details, refer to their privacy policy.

10. Sweepstakes, Marketing & Opt-Out

You may opt out of marketing emails at any time via the unsubscribe link. Transactional emails (e.g., order confirmations) will still be sent.

11. Account Updates or Deletion

You may update or delete your account at www.sundazewave-online.com or by contacting us directly. Requests are processed securely to protect your privacy.

12. Policy Changes

We may update this Privacy Policy without prior notice. Continued use of the Services constitutes acceptance of the revised policy. For users in the EEA/UK, changes will require your consent via notification banner or pop-up.