Refund and Return Policy

At Sundaze Wave Online, we want you to be completely satisfied with your purchase. If for some reason you are not satisfied, we offer one 30-day money-back guarantee.

Need to cancel? If your order hasn’t shipped yet, we’ll cancel it and refund you in full, free of charge.

No customs fees, no hidden costs—just smooth, easy shopping

Return Right

You have the right to return your order within 30 days of receipt of the item. To return a product, it must be in the same condition as you received it unused, with labels remaining and in the original packaging.

Then you return:

* Contact us at support@sundazewave-online.com to have your return case registered.

* Download and fill in ours return form.

* Return the product together with the completed return form to the following address:

Main return address:

Sundaze Wave Returns
Storgata 42, 0182 Oslo
Norway
Email: returns@sundazewave-online.com
Phone: +47 21 98 45 67

Additional return address:

Lagårdsveien 91, 4010 Stavanger
Norway
returns@sundazewave.com
Phone: +47 51 73 62 40

We recommend that you use a traceable freight option, as we are not responsible for returns that do not reach us.

Refund

Once we have received and inspected the returned item, we will notify you by email. Approved returns are refunded within 14 working days using the same payment method used in the purchase.

Damaged or incorrect goods

If you receive an item that is damaged or incorrect, contact us within 48 hours of receipt. We will offer a free refund or refund.

LOGAR DESIGN
Company number:927 283 018
VAT:NO927283018
Email: support@sundazewave-online.com
Company address: Torudåsen 6
1821 SPYDEBERG