Shipping & Delivery

Delivery Area
We ship worldwide on all orders.

Shipping Provider
Orders are fulfilled by our 3PL warehouse in China and delivered by local partner carriers in your country.

Processing Time
Orders are processed within 24 hours (Mon–Fri). Weekend and holiday orders ship the next business day.

Delivery Time
Estimated delivery: 3–14 business days from shipment date depending on your location.

Shipping Cost
Free shipping to all orders worldwide. No hidden fees.

No Customs Charges
You will not be charged customs duties or import taxes. The checkout total is final—no surprises upon delivery.

Order Tracking
Once shipped, a tracking number will be sent via email. You can also track your order on our website.
🔗 Track Your Order 

Delivery Accuracy
Please ensure your shipping address is complete and accurate. We are not responsible for packages lost due to incorrect information.

Failed Deliveries / Returns
Returned packages due to address errors or failed collection will incur additional shipping fees for redelivery.

Damaged Packages
If your order arrives damaged, contact us within 24 hours with photos at:
📧 support@sundazewave-online.com

What Our 3PL Does
Our third-party logistics (3PL) partner in China:

• Picks, packs, and ships orders

• Handles customs clearance

• Manages returns

• Tracks inventory in real time

Note: All inventory is fully owned by us. The 3PL only handles storage and logistics.

Company Information
LOGAR DESIGN
Company No: 927 283 018
VAT: NO927283018
Email: support@sundazewave-online.com
Address: Torudåsen 6, 1821 Spydeberg, Norway